What You Need to Know: teamLab Planets Ticket Refund Deadlines Explained

teamLab Planets is one of Tokyo’s most in-demand immersive art experiences—so it’s essential to understand the ticket rules before you buy. The headline: the teamLab Planets ticket refund policy is strict. All sales are final in almost all cases, but if you booked on the official site, you can change your date/time up to three times, at least two hours before your slot. Refunds are typically only offered when the venue cancels or cannot operate. Below, we break down the no-refund rule, how rescheduling works, what counts as “on time” for entry, and key accessibility and visitor guidelines so you can book with confidence.